Privacy Policy


In these conditions the following terms shall have the following meaning "The Company" means Tails and the Unexpected Ltd. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer. Tails and the Unexpected Ltd collect personal information in several ways when you place an order or register for a service offered by the Company.

     We will never pass on your details to third parties for commercial reasons.

By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service Provider's secure systems. Once payment is completed card details will be securely destroyed.

Tails and the Unexpected Ltd may ask for your telephone number. This number may be given to our courier solely for the purpose of the delivery of your clothing, hats or accessories. Your details allow us to process your order and to let you know the status of your order.

A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Our website,, uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at

Tails and the Unexpected Ltd may use your personal information for the processing of orders, payments, or to fulfil and deliver your clothing, hats and accessory orders. We may also use your e-mail address to send you our e-newsletter, but only with your prior express permission. We will never pass on your details to third parties for commercial reasons. If you require further information about our privacy policy, do not hesitate to contact us.